Privacy Policy for Concordia Forum

Last Updated: 28 / 01 / 2025

The Concordia Forum ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with us, including through our website, events, and communications.

Please read this policy carefully to understand how we process your data. By visiting our website (www.concordiaforum.com) or engaging with our events, you agree to the practices described herein.

1. Who We Are

The Concordia Forum is a global network fostering dialogue, leadership, and change among Muslim leaders and changemakers. For data protection purposes, the data controller is Concordia Forum, located at 1 St. Mark Street, London, E1 8DA, United Kingdom.

If you have questions about this policy, you can contact us at info@concordiaforum.com.

2. Information We Collect

We may collect and process the following types of personal data:

Information You Provide Directly

  • When you register for events, subscribe to newsletters, or communicate with us, you may provide:

    • Name, title, and contact details (email, phone, postal address).

    • Professional details (organisation, job title, sector).

    • Event preferences (dietary requirements, accessibility needs).

    • Payment details for event fees or donations.

Information We Collect Automatically

When you interact with our website, we may automatically collect:

  • Technical details, including IP address, browser type, time zone settings, and device information.

  • Information on your site usage, such as pages visited, time spent on pages, and referral links.

  • Behavioural data, such as scrolling and click patterns.

Information from Third Parties

We may receive information from partners, sponsors, or analytics providers, as well as referrals from Concordia alumni or collaborators.

3. How We Use Your Information

We use the data we collect for the following purposes:

To Deliver Our Services

  • Manage event registrations and participation.

  • Communicate updates, announcements, and invitations related to our programmes.

  • Fulfil contractual obligations, such as processing payments.

For Communication

  • Send newsletters and relevant updates about our activities, events, or services.

  • Notify you of changes to our services or policies.

To Enhance User Experience

  • Personalise content and improve the usability of our website.

  • Conduct surveys and feedback sessions to improve our offerings.

For Legal and Administrative Purposes

  • Maintain financial records and meet regulatory obligations.

  • Ensure the safety and security of our platforms and attendees.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent: Where you have actively agreed, such as subscribing to our newsletter.

  • Legitimate Interests: For event administration and improving our services.

  • Legal Obligations: To comply with applicable laws.

5. Sharing Your Information

We may share your data with trusted third parties, including:

  • Event organisers, sponsors, and facilitators.

  • Payment processors and technical support providers.

  • Legal or regulatory authorities, if required.

We ensure that all third-party partners comply with data protection laws and handle your data responsibly.

6. International Data Transfers

Your data may be transferred to or stored in countries outside the European Economic Area (EEA). In such cases, we ensure adequate safeguards, such as standard contractual clauses, to protect your information.

7. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy:

  • Event Participation Records: Retained until you withdraw consent.

  • Contact Details: Retained until you withdraw consent.

  • Financial Records: Retained for seven years, as required by law.

8. Your Rights

Under GDPR, you have the right to:

  • Access Your Data: Request a copy of the information we hold about you.

  • Rectify Your Data: Update inaccurate or incomplete information.

  • Delete Your Data: Request deletion of your personal data.

  • Restrict Processing: Limit how we use your data in specific circumstances.

  • Data Portability: Receive your data in a structured, commonly used format.

  • Object to Processing: Opt out of processing for specific purposes, such as marketing.

To exercise these rights, email us at info@concordiaforum.com.

9. Cookies

Our website uses cookies to distinguish you from other users and improve functionality.

10. Security

We implement robust technical and organisational measures to safeguard your personal data, including:

  • Encryption for data storage and transfers.

  • Restricted access to personal data on a need-to-know basis.

  • Regular security audits and vulnerability assessments.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and where significant, we will notify you via email.

12. Contact Us

Questions or concerns about this policy can be directed to:
Email: info@concordiaforum.com
Address: 1 St. Mark Street, London, E1 8DA, United Kingdom